Dispatcher

Big Deahl's Movers is a growth-oriented, family-owned, moving company that serves customers in Rancho Cucamonga, Ontario, and the Inland Empire located in Rancho Cucamonga. If you are interested in joining an enthusiastic small business dedicated to growth and your success then you should apply.

The ideal candidate should be very detailed, organized, and assertive and be able to multi-task with excellent communication skills. We are looking for someone who is motivated elevate our customer services experience! Candidates who are energetic and ready, are encouraged to apply.

Dispatchers are the main point-of-contact for company drivers. They relay relevant company information to drivers as necessary. They also act as supervisors for the drivers, approving discretionary repair and travel expenses, and hiring and firing drivers as needed.

Heavy phone duties to include coordination between customers and movers. Work with movers, office, and customers to best schedule jobs in the most efficient manner. Must be able to understand online maps and have a good sense of direction and timing.

Must have strong customer service skills and ability to work with scheduling conflicts that may arise from emergency-needs and standard changes. Use web-based software to accurately update and verify customer and job-related data. Other office tasks such as filing and organization as needed and available.

Skills/Qualifications:

• Organization
• Customer Service
• Handles Pressure
• Multi-tasking
• High Energy Level
• Teamwork
• Excellent Phone Skills
• Use of Web Based Dispatching and Scheduling Software
• Documentation Skills
• Data Entry Skills
• Problem Solving Skills
• Amicable Personality

Personal characteristics

• Stay calm under pressure
• Have a reassuring manner
• Deal with people who may be angry or upset
• Work well in a team
• Use their initiative while following procedures
• Listen carefully and take in information quickly and accurately

*Our company is an equal opportunity employer with a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. In addition, we offer a very competitive compensation package and the opportunity to become an integral part of the continued growth of our organization.